Remote vs face-to-face check-in

Doing face-to-face check-ins with guests is the favorite option of many tourist apartment hosts, especially if they have just started. However, this system has more disadvantages than opportunities compared to remote check-in. A topic we will discuss today!

It saves you time as a host

This is probably the most obvious advantage for the host. Managing key delivery is, by far, the most time-consuming task as a tourist apartment manager. How much time have you or your employees wasted waiting for a guest who arrives late? Your business is not delivering keys: focus on delighting your guests with a warm and unforgettable experience! If you want, you can calculate the savings from automating your check-ins with our calculator.

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It's less of a headache for your guests

You have probably been in this situation: you have rented an apartment to spend the December holiday. After calculating that it will take you three hours to get there from the time you leave the office, you tell your host that you will arrive around 8 pm. However, oh!, a traffic jam holds you up for more than 40 minutes on the road, you stop longer than expected to have coffee. Shouldn't you tell your host? With remote check-in, you avoid your guests feeling that anxiety about not arriving on time. They will thank you!

You give your guests the freedom to see your apartment

People behave more naturally when they are among friends. If you let your guest inspect the apartment for the first time, they will feel more comfortable than if you or an employee are telling them what to pay attention to.

Remote check-in is necessary to be Airbnb Plus

Having a remote check-in system is one of the requirements to become Airbnb Plus. This argument shows that Airbnb highly values providing the best possible service to its guests, just like you want to do too! Keep in mind that the convenience of a lock system for tourist apartments can be a complement to the in-person check-in: remote check-in and in-person check-in are not incompatible.

It is a sign of trust in your guest

The trust in the guest is granted when you accept their reservation, not when you hand over the keys! This fact, together with the system of guest and host reviews on all tourist apartment rental platforms, makes having the host present less relevant than traditionally.

Are you interested in allowing remote check-in to your guests? Buy one of our smart locks and save time and money on key delivery.