Tourist accommodations

Elina

19/5/2025

How to prevent Airbnb guests from bringing extra visitors

Controlling the number of people who access your property when you rent it out on Airbnb is key to maintaining security, avoiding conflicts, and protecting your investment. Unauthorized additional visitors can cause problems with coexistence, increase wear and tear, and generate unforeseen costs. In this article, we explain why it is necessary to apply strict policies, how to put them into practice, and what to do if you detect more people than authorized. You will also see how technology can help you control access effectively.

Why should you enforce a strict policy for Airbnb guests?

Having clear and strict rules about the number of guests not only protects your property, but also improves the experience of tenants and maintains good relations with neighbors. Without proper control, security problems, damage and inconvenience can arise that affect the reputation of your rental.

How strict are the limits for guests on Airbnb?

Airbnb states that each host must define the maximum capacity of their property according to the available space and local regulations. It is essential to respect these limits to ensure safety and comply with the platform's rules, as well as avoid legal penalties or complaints.

How to avoid exceeding the maximum number of guests allowed on Airbnb

Here we present a comprehensive list of actions and strategies to prevent guests from bringing more people than allowed and ensure they respect the established rules.

Include the policy in the house rules

Clear and visible rules from the moment of booking help set precise expectations. This reduces misunderstandings and encourages guests to respect the maximum number of people. In addition, it makes it clear that non-compliance may result in cancellation of the reservation or penalties.

Maintain effective communication

Being in contact with your guests before and during their stay allows you to resolve doubts and remind them of the rules. Fluid communication encourages respect and prevents breaches. For example, sending a message prior to arrival confirming the number of guests and reminding them of the policy can avoid surprises.

Include the names of all guests in the rental agreement

This step formalizes the reservation and increases the responsibility of each person. In addition, it serves as a reference in case of any dispute or problem. Requesting that all guests be registered also helps to avoid unauthorized extra visitors.

Charge a security deposit

This deposit not only covers potential damages but also serves as an incentive for guests to follow the rules and take care of the property. It is an effective way to protect your investment and discourage irresponsible behavior.

Perform a guest filter

Reviewing the profiles, ratings, and references of those who book will help you select reliable tenants and avoid problems with unauthorized visitors. If you detect unclear or unhistorical profiles, it is advisable to request more information or decline the reservation.

Install outdoor security cameras

Outdoor cameras, respecting privacy, can deter unauthorized persons and provide you with evidence in case of non-compliance. These cameras act as a deterrent and a support in case of problems with extra visitors.

Use smart technology solutions

For even more efficient access control, smart locks are an excellent option. For example, Raixer offers a system that allows assigning unique and temporary PIN codes for each guest, remotely controlling openings and receiving alerts in real time. In addition, access can be limited to certain times and permissions can be revoked instantly if you detect that the guest policy is being breached. This prevents unauthorized persons from entering and facilitates management from anywhere.

Add an extra fee for additional guests

If you allow more people than usual, an additional fee helps to cover the extra costs and discourages exceeding the limit without notice. In this way, guests know that any extra guest involves an additional cost and can plan better.

Adjust minimum stay requirements

Bookings with very short stays can facilitate the entry of extra visitors. Establishing a minimum stay helps you to have greater control over occupancy and maintain a more predictable flow of guests.

Use dynamic pricing strategies

Modify prices according to the season and the number of guests to balance demand and avoid overcrowding. This technique allows you to maximize income and maintain more precise control over the accommodation.

Use “Instant Book” with caution

The instant booking feature can facilitate quick and less controlled entries. If you use it, make sure to filter properly who can book and establish clear requirements to accept guests.

If there are too many guests in your Airbnb: what to do

Although you take all precautions, it may be the case that there are more people than allowed. Here we tell you how to act to minimize the impact.

Communication is key

Contact guests to remind them of the rules and ask them to adjust the occupancy to the allowed limit. Many times, a clear conversation is enough to resolve the situation.

Review the house rules with them

If the problem persists, re-explain the rules and the consequences of breaching them to make it clear that you are vigilant and will act if necessary.

Ask your neighbors for help

Neighbors are your allies in detecting unusual behavior or unauthorized visits. Maintain a good relationship so that they inform you if they notice anything strange.

Report to Airbnb

If the situation is not resolved, use the platform's reporting tools to take action against guests who do not respect the rules.

Rely on technology to monitor occupancy

In addition to the smart locks from Raixer, you can use motion sensors or monitoring systems that alert you in case of overcrowding. These devices facilitate rapid detection and decision-making.

What if my rental is not listed on Airbnb?

If you manage vacation rentals outside of platforms, the recommendations for controlling guests and extra visitors are still valid. The key is to have clear rules, signed contracts, and technology that guarantees authorized access. Systems like Raixer can be adapted to any type of rental, facilitating security and control.

And if my guests bring pets?

If you accept pets, make it clear in the rules the conditions for their stay, including allowed areas and responsibilities. Consider a deposit or additional fee to cover possible damage or extra cleaning.

To protect your rental and keep it profitable, it is essential to establish clear limits, strict controls, and tools that facilitate management. Define the maximum number of guests, communicate the rules from the reservation, use contracts and deposits, and rely on technology such as smart locks from Raixer to control access in real-time. Always maintain open communication with your guests and neighbors, and act quickly if you detect breaches. This way you can guarantee a safe and satisfactory experience for everyone.